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passo.uno

Technical writing, AI, and docs engineering by Fabrizio Ferri Benedetti.

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CAREER DEVELOPMENT AND PROFESSIONAL SKILLS
Tech needs humanists more than ever
> Whoever speaks badly, thinks badly and lives badly. We must find the right words: words are important! —Nanni Moretti A reader reached out to me the other day to talk about the future of tech writing as a profession. They asked me a pretty good question: What skills would you prioritize in this age of constant change and uncertainty? Is it AI? Maybe coding? Well, not really.
UNIVERSITY
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WEARABLE TECHNOLOGY
Advice for tech writers on a job hunt in the AI age
A friend of mine recently lost her job in a layoff. She looked at her résumé with a pang of despair and asked me for advice on what she should learn next. She hasn’t thrown in the towel on technical writing yet; she wants to find another tech writing job, despite the prevailing pessimism that besieges our craft. How does one upgrade to, say, content engineering, she asked.
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SOFTWARE ENGINEERING AND PROGRAMMING
Glossary
Short definitions for terms that come up often in these posts. General terms Agentic workflow A sequence of tasks carried out by an AI agent that plans, calls tools, and checks its own output with limited human intervention, as opposed to a single prompt-response exchange. Docs as code The practice of treating documentation like source code: stored in version control, reviewed through pull requests, and built through the same pipelines as software.
AP ISDOCSTRINGS
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HUMAN RESOURCES AND WORKFORCE PLANNING
My day as an augmented technical writer in 2030
Instead of writing my tech comms predictions for next year like I did in 2024, I’ve written a fictionalized account of my day as a technical writer in 2030. It’ll be interesting to see whether we get there or not. Take it as a window into a possible future, one where AI usage is safer, more regulated, and better integrated with our workflows (as it should be).