Salesforce Engineering Blog

In our Engineering Energizers Q&A series, we highlight the engineering minds driving innovation across Salesforce. Today, we spotlight Teresa Marshall, Vice President of Localization. Teresa’s team delivers every Salesforce release in up to 34 languages. As Salesforce engineering accelerated, product volume grew by more than 35% between releases while localization budgets and release windows remained […] The post How AI Rebuilt Salesforce’s Decades-Old Localization Pipeline appeared first on Salesforce Engineering Blog.

In our Engineering Energizers Q&A series, we highlight the engineering minds driving innovation across Salesforce. Today, we spotlight Nancy Chen, Vice President of Engineering at Informatica. Nancy leads the development of Copilot, an AI-powered experience that enables users to generate data integration pipelines using natural language. Since launching, customers have generated approximately 10,000 pipelines and […] The post How Informatica Reduced Data Integration Pipeline Development from Days to Minutes appeared first on Salesforce Engineering Blog.

In our Engineering Energizers Q&A series, we highlight the engineering minds driving innovation across Salesforce. Today, we spotlight Gaurav Aggarwal, a Software Engineering Architect. Gaurav developed the Unified Planner, the new AI execution and reasoning engine behind Agentforce. All new Agentforce agents run through Unified Planner across voice, text, and chat experiences, and the platform […] The post Inside Unified Planner: The AI Brain Behind Agentforce appeared first on Salesforce Engineering Blog.

In our Engineering Energizers Q&A series, we highlight the engineering minds driving innovation across Salesforce. Today, we spotlight Elijah Ben Izzy, Software Engineering Architect at Salesforce. Elijah is building AgentScript — an open source programming language and control plane for Agentforce that makes enterprise AI agents easier to create, simpler to control, and safer to […] The post Agentforce’s AgentScript: Building Deterministic Control for Enterprise AI Workflows appeared first on Salesforce Engineering Blog .

While enterprises deploy AI agents at a rapid pace, their governance strategies often remain fragmented. Most organizations enforce identity, data access, and API security in separate silos, which creates dangerous gaps as agents move across systems. Salesforce Engineering addresses this by shifting the focus from securing individual agents to enforcing governance at the platform level. […] The post Building an Enterprise Agent Platform: Enforcing Identity, Data, and API Governance appeared first on Salesforce Engineering Blog .